Help
How can we help?
Questions, bugs, or feedback — we read every message and reply as soon as we can.
Email spiritualrhythmapp@gmail.com
Subscriptions & purchases
How do I restore my Rhythm+ purchase?
Open the Rhythm+ screen in the app and tap Restore Purchases. Make sure your iPhone is signed in to the same Apple Account you used to subscribe.
How do I cancel or change my subscription?
Subscriptions are managed by Apple. On your iPhone, open Settings → your name → Subscriptions → Spiritual Rhythm. If you cancel at least 24 hours before your 7-day free trial ends, you won't be charged. Deleting the app does not cancel a subscription.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
What's included with Rhythm+?
Every guided journey (plus new ones as they're added), monthly and yearly reports, mood insights and trends, and instrumental quiet-time sounds. Daily disciplines, streaks, and Grace Days are always free.
Account & backup
Do I need an account?
No. Everything for personal tracking works without an account. Sign in with Apple or Google only if you want cloud backup or private groups.
How do I back up my progress or move to a new phone?
Open Settings → Account & Cloud Backup (or the Together tab) and sign in with Apple or Google. Your disciplines, schedules, streaks, and progress are backed up. On your new phone, sign in with the same account to restore them. Private reflections stay on the original device and are not included in backups.
How do I delete my account?
Open Settings → Account & Cloud Backup → Delete Online Account. Full details, including how to request deletion by email, are on our account deletion page.
How do I erase everything on my phone?
Open Settings → Reset Spiritual Rhythm. This erases your disciplines, reminders, streaks, and progress on this device and can't be undone.
Groups & safety
How do I create or join a group?
After signing in, open the Together tab. Tap Create Private Group to start a circle, accountability partnership, or church group, or enter an invite code and tap Join.
How do I report or block someone?
Inside a group, tap Report or Block under the member's check-in. Reports go to a protected moderation queue we review promptly. For anything urgent, email us directly.
Can my group see my journal?
Never. Private reflections and weekly reviews are stored only on your device. Groups see only the check-ins and encouragements you choose to post.
Troubleshooting
My reminders aren't showing up.
Check that notifications are allowed for Spiritual Rhythm in iPhone Settings → Notifications and that a Focus mode isn't silencing them. Then open Settings → Notifications in the app and re-save your reminder time.
My streak reset — what happened?
If you miss a single day, a Grace Day keeps your rhythm going. Missing more than one day in a row starts a new rhythm. Your past history is still kept in Progress.
The widget isn't updating.
Open the app once to refresh today's data. If it still looks stale, remove the widget from your Home Screen and add it again.
Still stuck? Email spiritualrhythmapp@gmail.com and include your iPhone model and iOS version if you're reporting a bug.